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DIRECTV Customer Service & Bill Pay

Have a question or need to get in touch with a DIRECTV service representative? We have listed the best ways to contact DIRECTV below.

(509) 717-3131

Customer service phone numbers

There are a variety of ways to get in touch with DIRECTV. Below we've listed DIRECTV's various numbers and hours of operation to make getting in touch hassle free.

DIRECTV customer service
(509) 717-3131
Everyday | 8am-9pm CT
Call DIRECTV customer service to:
  • Access and edit your account information
  • Pay your DIRECTV bill
  • View information on your recent DIRECTV billing statement
  • Change DIRECTV services
  • Check the status of a DIRECTV equipment order
  • General questions about DIRECTV service
DIRECTV technical support
(509) 717-3131
Available 24/7
Call DIRECTV technical support to:
  • Troubleshoot service issues
  • Get help installing equipment
  • Report an interruption of service
  • Request replacement equipment
  • Schedule an appointment with a DIRECTV representative

Additional DIRECTV customer support phone numbers

For additional support, DIRECTV has phone numbers for business customers.

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DIRECTV business
(888) 388-4249

Quick help and troubleshooting

Don't want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact a DIRECTV representative.

DIRECTV service outages

Visit DIRECTV's service outage page to get details on whether your area is experiencing an outage.

Refresh your DIRECTV channels and service

Some issues can be resolved by simply refreshing your DIRECTV receiver. Visit directv.com/refresh and follow DIRECTV's steps to refresh your receiver. Allow several minutes for your receiver to refresh.

Rebooting your receiver

If refreshing your receiver did not solve your problem try rebooting your equipment by pressing the red reset button on your receiver. Allow several minutes for your TV equipment to reset.

Other ways to get in touch with DIRECTV support

Browse other options to get in touch with a DIRECTV service representative.

Looking for new DIRECTV services?

To get DIRECTV services in your home, give us a call and speak with one of our dedicated customer service representatives.

Looking for new DIRECTV services?

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DIRECTV bill pay options

Need to view or pay your DIRECTV service bill? We have listed options below to allow you to pay your bill conveniently and hassle free.

  • Online - Sign into your account at directv.com to pay your bill, view statements, and set up autopay.
  • AutoPay - Make automatic payments each month from either a bank account or debit/credit card.
  • Phone - Make payments from your phone by calling (800) 531-5000.
  • Mail - Visit the DIRECTV pay by mail web page to find the right address to send your payment.
  • In-person - Find a store near you to pay your statement in person at an authorized location.

DIRECTV frequently asked questions

How do I view my billing history with DIRECTV?
Sign in to your account at directv.com and select "Payment History" on your Account Overview page to view your past payments.
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How do I watch DIRECTV on my computer or device?
Enjoy your favorite content from DIRECTV anytime, anywhere. From the device you wish to access DIRECTV, sign in at stream.directv.com with your DIRECTV account and browse live TV or On Demand content to stream.
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Can I troubleshoot common issues without contacting DIRECTV customer service?
Yes, many issues can be resolved without having to contact DIRECTV. Some common solutions include refreshing or resetting your TV equipment and verifying outages in your area.
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Don't see your question? Visit our FAQ page to see answers to all frequently asked questions.

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