HughesNet customer service & bill pay

Have a question or need to get in touch with a HughesNet service representative? We have listed the best ways to contact HughesNet below.

(415) 231-2162

Service phone numbers Help & troubleshooting HughesNet support options HughesNet services HughesNet bill pay options FAQs

Customer service phone numbers

There are a variety of ways to get in touch with HughesNet. Below we've listed HughesNet's various numbers and hours of operation to make getting in touch hassle free.

(415) 231-2162

Available 24/7

Call HughesNet customer service to:

Access and edit your account information
Bill Pay and statement information
Change HughesNet services
Check the status of a HughesNet equipment order
General service questions

(415) 231-2162

Available 24/7

Call HughesNet technical support to:

Troubleshoot service issues
Get help installing equipment
Report an interruption of service
Request replacement equipment
Schedule an appointment with an HughesNet representative

(415) 231-2162

Available 24/7

Call HughesNet business support to:

Access and edit your account information
Bill Pay and statement information
Change HughesNet services
General service questions
Troubleshoot service issues

Quick help and troubleshooting

Don't want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact a HughesNet representative.

HughesNet service outages

Visit HughesNet's support FAQs or visit HughesNet social media to get details on whether your area is experiencing an outage.

Intermittent loss of internet connection

You may experience intermittent loss of internet service due to severe weather in your area. Once the weather system passes your internet connection will restore automatically.

Rebooting your wi-fi equipment

You can reset your router by unplugging and replugging the equipment. Allow two minutes while the equipment is powered off and up to ten minutes after repowering the router to let it reboot properly.

Other ways to get in touch with HughesNet support

Browse other options to get in touch with HughesNet.

Instagram

@hughesnet_

@hughesnet

Facebook

@hughesnet

Looking for new HughesNet services?

To get HughesNet services in your home, give us a call and speak with one of our dedicated customer service representatives.

(415) 231-2162

Looking for new HughesNet services?

HughesNet bill pay options

Need to view or pay your HughesNet service bill? We have listed options below to allow you to pay your bill conveniently and hassle free.

Online - Sign into your account at myHughesNet to pay your bill, view statements, and set up autopay.
App - Sign into your account on the myHughesNet app to pay your bill from a mobile device.
AutoPay - Make automatic payments each month from either a bank account or debit/credit card.
Phone - Make payments from your phone by calling (866) 347-3292.
Mail - Send your payment and bill stub to: HughesNet P.O. Box 96874 Chicago, IL 60693-6874.

HughesNet frequently asked questions

How long do customers wait on hold to talk to a HughesNet representative?

Hold times vary by time and day, depending on the volume of calls to HughesNet support. HughesNet offers live support 24/7, and residential customers can also reach a representative by live chat.

How do I live chat with a HughesNet representative?

Visit the HughesNet chat page to talk to a representative.

Can I troubleshoot common issues without contacting HughesNet customer service?

Our troubleshooting guide above lists several ways to find potential solutions without needing to contact HughesNet. Some common solutions include resetting your internet equipment and verifying outages in your area.

Don't see your question? Visit our FAQ page to see answers to all frequently asked questions.

Visit FAQ page

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