Contract Buyout for Cable TV & Internet Plans

How it works:

Residential

Step 1: Order a qualifying Optimum offer through Smart Connection. 

Step 2: Submit your final bill from your previous provider(s) showing the Early Termination Fee.

Step 3: Email your final bill to CompetitorProof@alticeusa.com.

Terms:

• Offer for new Optimum customers who are active customers of a competing provider. Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee amount and that you were an active customer at time of sale without a past due balance.
• Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, a bill credit will be applied within 6-8 weeks if the account is in good standing. Credit amount will match early termination fee shown on submitted bill up to max of $100.

Business

Step 1: Order a qualifying Optimum Business offer through Smart Connection. 

Step 2: Submit your final bill from your previous provider(s) showing the Early Termination Fee.

Step 3: Make sure the final bill shows your company name and the early termination fee.

Terms

• Once Optimum has verified your eligibility, credit equal to the early termination fee charged by your previous provider will be applied to your account.
• Applies to actual termination fees charged by your previous Internet, phone, or video service provider.
• Available only to new qualifying business customers.
• Customers must provide a copy of their statement indicating the early termination fee, in the same name and at the same address, in order to qualify for the one-time buyout credit.
• Actual amount will be calculated by Optimum's early termination fee reimbursement calculator.
• Credit amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $1,500.
• Final bill for services rendered by competition does not qualify for buyout credit under this program. Allow 6-8 weeks for processing. No annual contract required. Offer subject to change. Other restrictions apply. 

How it works:

Step 1: Order a qualifying Verizon Fios offer through Smart Connection.

Step 2: Submit your final bill from your previous provider(s) showing the Early Termination Fee to Verizon.

Step 3: Complete Verizon's online Contract Buyout Form.

Terms:

• To receive your bill credit, please complete the form below within 90 days of your installation and upload a copy of your final bill with your full name, address and your early termination fee amount. In order to expedite your request, please upload a high-quality copy of your final bill without any alterations.